Where we are
Based on the edge of London, Shearwater Insurance provides services on a national basis.
Who we are
Shearwater Insurance Services Limited is part of Global Risk Partners Limited (GRP), one of the UK’s top three insurance intermediary groups.
GRP comprises a national network of personal, SME and middle market insurance brokers, leading Lloyd’s and London market insurance brokers, and an Underwriting Division providing a range of specialist and niche insurance products.
For further information please see www.grpgroup.co.uk
Shearwater is made up of a commercial team with over 125 years experience, an equestrian team who each own their own horses, and are heavily committed to the welfare and protection of yours, and motor insurance experts who can explain what you need and why you need it.
Our claims and compliance team make sure we’re sticking closely to FCA guidelines as well as maintaining high standards in treating customers fairly, and our claims handlers are available for those times when you need your insurance policy to show its worth.
What we do to help
Nobody wants to make an insurance claim, but if an incident occurs it can be a stressful, emotional, and unnerving period of time. This is why we provide you with a dedicated claims handler to help support you through the process of making a claim to make it as simple and painless as possible for you.
Each team knows their area inside and out, and are on call on both evenings and weekends as we understand that accidents and problems don’t always happen between 9am-5pm, Monday to Friday.
Why we care
As independent insurance brokers, it’s our job to care, but that’s not why we do. Getting you back on your feet as quickly and easily as possible is our priority because that’s what’s important to you.
We’re there to support you at difficult times too. From our experience in the equestrian industry, we understand that while you may have just lost an asset, that asset is also likely to be a dear friend.
Peace of mind is invaluable, whether your pride and joy is your horse, home or car. The team at Shearwater are here to give this to you through a personal and individual customer care experience.